AS ISO/IEC 19086.1:2023
AS ISO/IEC 19086.1:2023
Information technology - Cloud computing - Service level agreement (SLA) framework, Part 1: Overview and conceptsstandard by Standards Australia , 08/25/2023
standard by Standards Australia , 08/25/2023
AS ISO/IEC 19086.1:2023 identically adopts ISO/IEC 19086-1:2016, which seeks to establish a set of common cloud SLA building blocks (concepts, terms, definitions, contexts) that can be used to create cloud Service Level Agreements (SLAs).