AWWA ACE71045

AWWA ACE71045 The AWWA High Tech Operator Program

Conference Proceeding by American Water Works Association, 11/01/2009

DeLaura, Thomas J.

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This powerpoint presentation begins by providing a brief overview of the need for high tech operations and the global trends in workforce and technology issues. A Water Sector Utility Management Strategy was created inMarch 2007 by seven collaborating organizations that are provided, along with a leadership training example of the 2009 Water and Wastewater Leadership Center. The AWWA web site's Certificate Program for High-Tech Operators is presented, along with course material that is covered, effective utility management attributes, waging the "War for Talent", and steps from awareness to action. Includes figure.

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