AWWA ACE71115

AWWA ACE71115 Creating Good Indicators: The Foundations for Good Metrics

Conference Proceeding by American Water Works Association, 11/01/2009

Theuretzbacher-Fritz, Heimo

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This powerpoint presentation provides an overview of benchmarking. The importance of good data is presented, along with the types of performance indicators. Measuring, assessing and improving processes is presented, including the Quality Matrix ofWater Loss Management, and the steps involved in the benchmarking process. Includes figures.

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