AWWA ACE70711

AWWA ACE70711 Use of IT to Support Collaboration among Utilities and Stakeholders

Conference Proceeding by American Water Works Association, 11/01/2009

Lane, Cynthia

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This powerpoint presentation begins by providing a brief overview of the Water Sector Workforce SustainabilityInitiative Workshop and its overall recommendations: enhance the water sector job image with an outreachcampaign; improve water sector career pathways definition; and, establish a water workforce resource clearinghouse. The Effective Utility Management (EUM)Initiative is presented, along with products developed for utility managers byutility managers and the EUM collaboratingorganizations:10 attributes of effectively managed utilities;the EUM Primer for Water and Wastewater Utilities;the EUM Resource Toolbox;CEWD, an on-line interactive version of the EUM Primer; and,utility case studies on implementing the 10attributes.

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