AWWA ACE70642
AWWA ACE70642 The Business Case for Top-Notch Customer Service
Conference Proceeding by American Water Works Association, 11/01/2009
Rettie, Melanie
Full Description
This powerpoint presentation begins by providing a brief overview of the importance of good customer service. Components of greatcustomer service are presented, along withstrategies and best practices,mini-case studies,what you need to know, and, actions you can take. Includes tables, figures.Cart
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