AWWA JTMGT69614

AWWA JTMGT69614 The Key Ingredients to Successful IT Investments

Conference Proceeding by American Water Works Association, 11/01/2009

Rettie, Melanie

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Information technology (IT) is required to run any enterprise in today's world. The trick for managers is knowing what to focus on, and how to ensure that aninvestment in information technologies delivers value. This presentation addresses that topic and covers the followingkey items:the right relationship between technology, organization and business practices;having an IT Roadmap;aligning funding and focus;focusing on business issues, not technology issues; and,continuous improvement. Includes abstract only.

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