AWWA JTMGT69642

AWWA JTMGT69642 Getting Past the Labels: Closing Generation (and Other) Gaps

Conference Proceeding by American Water Works Association, 11/01/2009

Mestayer, Kathi

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Whether or not there is agreement on which qualities younger employees bring to theworkplace, they will continue to enter the workforce in large numbers. The most successfulorganizations will be those that can find, attract, develop, and retain the employees they want,the ones whose skills and temperament are the best fit for the organization and job. Topics discussed include the following: develop a strategy for becoming an "employer of choice"; identify and address some clear "quick wins"; be on the lookout for novel ways to be flexible within operational constraints; gather data on what attracts, and keeps, the workers you want; and, revisit topics such as knowledge management, managing generations, and teamwork periodically. Includes 4 references.

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