AWWA JTMGT69622

AWWA JTMGT69622 Social Impact and Service Equity as Critical Elements of Seattle Public Utilities' Asset Management Work

Conference Proceeding by American Water Works Association, 11/01/2009

Kelly, Elizabeth S.

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In order for utilities to ensure equity for current employees, to optimize the offerings of a diverseworkforce, to be prepared for the employees of the future, to ensure service equity to customers,and to ensure public engagement by all communities served, we must take action now in thename of race and social justice.This paper is one of three that will describe Seattle Public Utilities' commitment, the adoptedframework for this work, as well as actions and initiatives already undertaken to accomplish theobjective of race and social justice. The paper describes outcomes and lessons learned, along withresources and tools that will be of use to other organizations. Includes tables.

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